Customer Engagement

HPV's Customer Engagement team works with health services to better understand their needs in order to deliver improved services and outcomes.

Key to the team are HPV's Customer Relationship Managers (CRMs), who provide a primary point of contact for all things HPV to each public health service across Victoria, supported by HPV's Health Services Helpdesk in responding to health service queries and requests for assistance.

for any health service query, contact your CRM listed below or HPV’s dedicated Health Services Helpdesk at: 03 9947 3900 or healthservices@hpv.zendesk.com

Barwon South West Region

Lovel Thakur, HPV Customer Relationship Manager 

Phone 0499 006 401

 

Grampians Region

Mike McCrabb, HPV Customer Relationship Manager

Phone 0439 460 356

 

Loddon Mallee Region

Trish Boschin, HPV Customer Relationship Manager

Phone 0499 550 750

Hume Region

Kim Walsh, HPV Customer Relationship Manager

Phone 0428 084 079

Gippsland Region

Emma Hammond, HPV Customer Relationship Manager

Phone 0417 783 445

Metro Region

Catriona Cameron, HPV Customer Relationship Manager

Phone 0419 266 343


Euan Boulton, HPV Customer Relationship Manager

Phone 0419 184 645


Vicki Kilbride, HPV Customer Relationship Manager

Phone 0419 130 234

Non-Mandated Health Services

Catherine Leb, HPV Engagement Officer

Phone 0419 960 830

 A full list of Customer Relationship Managers and the health services they support can be found here.